An error in the web site of American Airlines company in Chile allowed to purchase tickets to destinations in Brazil, the US and Europe for free, according to customers.
During the weekend, entered the company's page, visitors found generally expensive tickets sold at $ 0. The situation was caused by a technical failure, not by a marketing campaign, and the company's website was still outside air on Monday morning.
The situation was shared by customers on social networks. The Chilean journalist Macarena Carrasco bought your ticket on Sunday night - but the tickets were available at cheaper prices from the evening.
She bought tickets to London, but said many other users purchased tickets to Greece for the same price.
She said he was "crossing my fingers that American Airlines respect to passages" bought at that price. And although there is no confirmation that the purchases will be honored, Carrasco said he could see the reservation number and the whole itinerary of your trip.
It's not the first time the company suffers an episode like this. On August 20, several users said the social networks they had bought tickets from Chile to New York or Miami for $ 70. The company admitted the error.
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